Understanding our terms protects your investment

These terms outline how we work together, what you can expect from our digital infrastructure services, and how we handle payments and refunds. Review them before you begin.

Partial refunds under specific conditions

We stand behind our work. If a service doesn't meet the agreed scope, you can request a partial refund within 30 days of completion. Review our conditions and process below.

Payment in full before work begins

We require full payment before starting any project. We accept bank transfers, credit cards, and PayPal. Invoice due dates are specified in your service agreement.

What we deliver and what we need from you

Vence Logistics handles the technical work, timeline, and strategy. You provide feedback, approved content, and timely decisions. Clear collaboration ensures your project stays on track and meets your business goals.